Effectively Communicating with Your Clients

References 

1. Buffington T, Holloway C, Abood S. Manual of Veterinary Dietetics. St. Louis, MO: Elsevier; 2004;pp vi-viii
2. Laflamme DP, Abood SK, Fascetti AJ, et al. Pet feeding habits among dog and cat owners in the United States and Australia. JAVMA. 2008;(in press)
3. Abood SK. Increasing adherence in practice. In:  Cornell K,  Brandt J,  Bonvicini K editor. Veterinary Clinics of North America, Small Animal Practice: Effective Communication in Veterinary Practice, vol 37 (no 1). Philadelphia, PA: Saunders; 2007;p. 157–158
4. In:  Cornell KK,  Brandt JC,  Bonvicini KA editor. Veterinary Clinics of North America, Small Animal Practice: Effective Communication in Veterinary Practice, vol 37 (no 1). Philadelphia, PA: Saunders; 2007;
5. Levinson W, Roter DL, Mullooly JP, et al. Physician-patient communication (The relationship with malpractice claims among primary care physicians and surgeons). JAMA. 1997;277:553–559
   • MEDLINE
6. Finding reputable Web sites: client handout, Veterinary Economics—January 17, 2008. http://www.vetecon.com/accessed Jan. 19, 2008